Suppose you have found something wrong with the electronic dictionary that you bought from an on-line store the other day. Write an email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
You should write about 100 words on ANSERE SHEET 2.
Do not sign your own name at the endof the letter. Use “Zhang Wei ” instead.
Do not write the address. (10 points)
Dear Sir or Madam,
I am writing to express my disappointment regarding the electronic dictionary that I bought from your on-line store last week, with the invoice number of ED53407.
I have to complain about the poor quality of the dictionary. For one thing, the dictionary often automatically turns off at the very moment I am eager to see the word explanations. For another, it seems loose in the conjunction part. The screen part can not be properly settled.
Since the problems are unacceptable, I would like to get a refund or a new one. Looking forward to your prompt reply.
Yours sincerely,
Zhang Wei
