Interpersonal communication is your【C1】_____interaction with others. Talking to a friend on campus, chatting to a friend on campus, chatting on the phone with a classmate about an【C2】__test, arguing the【C3】__of a movie with friends, discussing strategies for accomplishing tasks at work,【C4】_for a job, and planning the future【C5】_____a loved one are all forms of interpersonal communication.

Effective interpersonal communication【C6】_____our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and form【C7】__messages that accurately convey our ideas and feelings【C8】__not offending the other person is key【C9】_____our success.

Effective interpersonal communication【C10】_____us. People who can clearly express their ideas, beliefs, and opinions become influential and【C11】__control over what happens to them and to others that they【C12】__. When we accurately and precisely【C13】__our thoughts, others gain a better【C14】__for our position. Their understanding and appreciation make it more likely that they will respond in【C15】_____that are consistent with our needs.

Effective interpersonal communication helps us manage the【C16】_____we create. Presenting ourselves in such a way that others will【C17】__and trust us is important in both public and private【C18】__—whether we’re communicating in a professional setting, 【C19】__our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we’re trying to【C20】_____and maintain relationships.

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